From June 15th 2020 our governing body has instructed that all patients who require a routine appointment may come to our clinic for face-to-face appointments. Our diaries have been opened and all our chiropractors are available. You may now get in touch by phone or email to make an appointment. Our fantastic reception team have been able to return part-time so you may have to be patient as the phones cannot always be answered straight away. We are doing our very best to answer all calls and emails.
If you are in the shielded or vulnerable group our advice is that you should still wait before coming in person to the clinic. As before we will continue to remotely support you with diagnosis, advice and exercises.
When you come to the clinic for your appointment you will notice some differences. We have carried out a thorough risk assessment and have made some important temporary changes to ensure your safety and our chiropractors' safety. These include:
- ethically sourced PPE for our chiropractors
- changing our diary system and waiting facilities so that social distancing can be maintained until the actual hands-on care is initiated
- cleaning touch points/surfaces between patients
- encouraging contactless payments
We will continue to offer our Telehealth services which include diagnosis and advice over the phone and through virtual web-based consultations. These have been very popular and will continue to be provided. We are always at the end of the phone and are very happy to continue to support you with our help and advice.
Katriona and Simon